This is a translation of our Japanese privacy policy, with an added section for visitors from the European Union and the European Economic Area. If there is any difference, the Japanese original prevails.
About this website
This website is located at https://bananahouse.co.jp/ and is operated by Banana House Inc., 1-1-1 Honkocho, Tomakomai, Hokkaido 053-0015, Japan.
Personal data we collect and why
Contact forms
When you use our contact forms (Contact Form 7), we collect your name, email address, phone number or messaging ID, nationality and place of residence, the area and budget you are interested in, and the content of your message. We use this information only to reply to your inquiry, to provide our real estate services and to keep a record of our communication. We do not provide it to third parties without your consent, except where required by law or where you ask us to introduce a professional such as a judicial scrivener or tax accountant.
Server access logs
Our web server automatically records access logs, including visitors’ IP addresses, browser information and referring URLs. These logs are kept for security and troubleshooting.
Cookies
This website uses cookies to analyze site usage and to serve ads. Cookies are small pieces of data stored in your browser; they do not identify you personally. You can refuse cookies in your browser settings.
If you choose “Accept” or “Reject” on the cookie banner at the bottom of the page, your choice (ccb_consent_v2) is stored in your browser for 365 days, and the banner will not be shown again during that time.
Embedded content from other websites
This website may include embedded content such as videos, maps and social media posts. Embedded content behaves in the same way as if you had visited the other website directly, and may collect data, use cookies and track you.
Analytics
We use Google Analytics and Google Site Kit, provided by Google, to analyze site traffic. These tools use cookies to collect traffic data anonymously; they do not identify individuals.
You can refuse this data collection by disabling cookies. For details, see Google’s Privacy Policy.
Advertising
This website may use third-party advertising services such as Google AdSense. These advertisers may use cookies to show ads based on your interests. You can turn this off in Google Ads Settings.
Access, correction and deletion of personal data
If you ask us to disclose, correct or delete your personal data, we will respond within a reasonable period after confirming your identity. Please contact us at the address below.
Visitors from the EU and EEA
- Controller: Banana House Inc., 1-1-1 Honkocho, Tomakomai, Hokkaido 053-0015, Japan.
- Purposes and legal basis: replying to your inquiry and taking steps at your request before entering into a contract (Art. 6(1)(b) GDPR); analytics and advertising cookies only with your consent (Art. 6(1)(a) GDPR).
- Where your data is stored: in Japan, which the European Commission has recognized as providing an adequate level of data protection.
- Retention: inquiry records are kept for as long as needed to handle your inquiry and any resulting transaction, and for the periods required by Japanese law.
- Your rights: you may request access, correction, deletion, restriction or portability of your data, object to processing, withdraw consent at any time, and lodge a complaint with your local data protection authority.
Contact
Banana House Inc.
1-1-1 Honkocho, Tomakomai, Hokkaido 053-0015, Japan
Contact form: https://bananahouse.co.jp/en/contact-us/
Phone: +81-144-84-8958 (Japanese only) / Fax: +81-144-84-8948
Changes to this policy
We may change this policy without notice, for example when laws change. The revised policy takes effect when it is posted on this page.
Established: May 31, 2026